FAQs -Click the question to read the answer
I live on one of the roads that was listed in a recent media release, but was told by the provider that I'm not eligible for service. What's up with that?
Good question. In most cases, this is related to line-of-site. Natural features in the landscape - trees, topographical variations (hills, etc.) can impact whether your residence or business will benefit from the tower.
Bell towers also have a capacity limit.
If fibre is being added to my home/neighbourhood, will there be any road closures involved as a result of the installation?
In most situations, fibre internet cable can be installed without disrupting traffic.